Our e-business services are delivered using
our in-house developed PRIME
methodology. Our approach in identifying
customer problems and reaching solutions
through a consistent use of PRIME allows
us to focus on key customer needs and address
them effectively and efficiently.
Prepare
Whether you are planning to implement a
simple corporate web site or a complex,
fully integrated e-business solution, chances
are your project will fail if you don't
take the time to develop a plan. Our Prepare
suite of services are all about helping
you make the critical, up front decisions
that will have the greatest impact on the
success of your project.
At Interstrata, we understand that companies
don't want to spend large amounts of money
to conduct the analysis, only to find that
the e-business initiative doesn't make sense
for them. That's why we developed our Prepare
services to be scalable in terms of both
price and scope, making the Planning phase
of the implementation within reach of even
the most price sensitive customers. The
services are broken down into small, inexpensive
elements with each element being a prerequisite
for the next. The three Planning elements
consist of a Discovery Workshop,
an Opportunity Assessment
and e-business Planning.
Recruit
Recruit services provide
you with the assistance you may need after
the Prepare services have been completed
and you've made a decision to proceed with
your e-Business initiative. Through the
Recruit services, we will with our partners
and will assist you in defining and selecting
the best technical alternative to implement
your e-Business solution. In this stage
of implementation, we will act as your advocate
in dealings with potential vendors.
We will develop a "Request for Proposal/Requirements
Document" on your behalf for the purpose
of securing firm price quotations from other
vendors. We will also make recommendations
regarding the list of vendors that will
be asked to submit proposals and then manage
those vendors throughout the proposal process.
After all proposals have been received we
will assess the responses and make recommendations
on which vendor should be selected to implement
your e-Business solution. Once the vendor
has been formally selected, we can also
provide the technical support required to
ensure successful contract negotiations.
Implement
You've done the analysis and you know
you need to implement your Web Application.
Whether it be to enhance your Web functionality
to improve your Customer Relationships or
Corporate Productivity, the solution will
not achieve the desired objectives if your
intended users don't use it. The technology
is great, but on its own it's not enough.
Any successful implementation must take
into account not only the technology, it
must also consider the associated Process
and People issues. What are the Policies
and Procedures that must be established
with your new Enterprise Application? What
are the training requirements for the people
that will be using it? These are the types
of questions we answer in our Implementation
suite of services.
At Interstrata, we ensure that all the
implementation issues are addressed by providing
the following services:
Project Management
Usability Testing
Process Re-engineering
End-user Training
Measure
Enhance
A successful e-Business solution requires
a commitment to continually evolve and enhance
the solution to meet the ever changing demands
of the user community. Interstrata's Enhance
service provides customers with skills and
resources necessary to perform this critical
function.
The outcome of the Measure service is a
series of data that provides insight into
system performance. We use this information
to make recommendations on possible changes
that address new customer demands as well
as any potential shortcomings. If necessary,
we will also conduct user and executive
interviews to identify other areas for improvement
that are not easily detectable through system
measurements.
